Frequently Asked Questions
What is True Loyalty Tests?
True Loyalty Tests provides confidential digital research services designed to identify publicly observable online activity and patterns. We analyze publicly available information to help clients gain clarity and peace of mind.
Is this service legal?
Yes.
All research is conducted using publicly available online information. We do not hack accounts, access private messages, bypass passwords, install software on devices, or engage in any illegal activity.
Do you access private social media accounts?
No.
We only review information that is publicly available online. We do not access private profiles, private messages, password-protected accounts, or restricted content.
Do you guarantee results?
No.
Every case is different. Findings depend entirely on what information is publicly available at the time of analysis. While we conduct a thorough review, we cannot guarantee specific findings or outcomes.
How long does the process take?
Most reports are delivered within 3–7 business days after we receive your completed intake form and payment.
Complex cases may require additional time.
What information do I need to provide?
The more information you provide, the more effective our research can be.
Helpful information may include:
- Full name
- Known usernames
- Social media profile links
- Known email addresses
- Relevant background details
Providing information is optional, but additional details can improve accuracy.
Will the person I’m concerned about know they’re being researched?
No.
Our process is entirely confidential and conducted using publicly available information. We do not contact, notify, or interact with the individual being researched.
What will I receive?
You will receive a digital report summarizing our findings, including relevant publicly available information identified during the review process.
Do you conduct physical surveillance?
No.
True Loyalty Tests is a digital-only service. We do not perform physical surveillance, vehicle tracking, in-person investigations, or any activities requiring a private investigator license.
Is my information confidential?
Yes.
We take privacy seriously and use reasonable safeguards to protect client information. We do not sell personal information and only collect data necessary to provide our services.
Can I request a refund?
Because research begins shortly after a case is accepted, refunds are generally unavailable once work has started.
If you have questions about your order, please contact us before submitting payment.
Do you provide legal advice?
No.
Our reports are for informational purposes only and should not be considered legal advice. If you require legal guidance, please consult a licensed attorney.
Who should use this service?
This service is designed for individuals seeking additional clarity regarding publicly observable online activity.
Our goal is to provide information—not conclusions—so that clients can make informed decisions for themselves.